Are you eager to scale your business but not sure how? You’re not alone. Moving your business beyond yourself and the people you manage requires a different style of thinking.
Scaling up involves moving your business from intuition and experience-driven, to systems and process-driven. It’s not something to take on lightly.
The challenge with implementing systems is clarifying what you need your system to accomplish. You don’t want to streamline dysfunctional processes. Developing a system is your opportunity to step back and determine what your business needs to scale.
A key question is whether to focus on internal processes alone or take the opportunity to create a customer-centric system? Ask yourself, what would your operation look like if you designed your customer’s journey through your business? Could that be the game-changer that drives growth?
You might think shifting to a systems-based approach is a lot for a small company to take on. You’d be correct. It is a lot of work over an extended period. Developing systems however, is the primary way to scale.
We offer an opportunity to step back and get clear on objectives, explore possibilities, and decide on an approach to systems development that moves you beyond process automation.
We invite you to review our 8-Step systems development process. Browse through the steps to get an idea of what’s involved.